UPDATE: I posted this and literally two hours later I get this email saying my package is arriving today. So that must mean when I inquired about it a second time and they ‘resent’ the package that they actually did. Because apparently it arrives today. Will take photos and review if I do in fact recieve it after all this headache.
I will never purchase from this store again. This is a review for an item I never recieved. To those reading this review here is why I will never reccomend OnlineCosplays to others:
I purchased the following item back on September 29th. I was super excited to have this swimsuit and be able to take it to con next year.
Mine was $33.95 and now it’s listed at $37.35.
I kept checking the tracking information and it seemed to never update. So on October 20th I emailed to inquire about the item:
Received an email response on October 22nd:
I replied asking for a working tracking number when they FINALLY shipped this item out:
I got this response a day later:
One again, the tracking information never updated after they ‘sent’ the package. I noticed in this time frame the swimsuit in question disappeared from their website entirely. And on November 7th I emailed again.
And I received this reply:
So I waited. And on November 22nd I emailed again. This is the response I got:
“I need someone to help me. This is the second time I am inquiring about an order I placed with you BACK IN SEPTEMBER. FIRST I was told it never shipped, and that it would be processed two weeks after I ordered it. THEN over a month later I was told to wait a week to check for a status change with usps. Nothing has changed with the tracking, and I am beginning to think you never sent the package. Ordered in September…it’s now November, ALMOST DECEMBER, and nothing.
Two days later:
To which I told them I wanted a refund now, not weeks later. And surprisingly thats the fastest response I got. Within ten minutes the money was refunded.
“I want a refund before this week is over then. Not soon because your soon is weeks to months.
I am writing this as a warning to those ordering from this site. Now the swimsuit in question is back up and listed on their website for MORE then the cost I originally paid for it.
I will put up screenshots of the emails here on my blog for those wanting to read. I highly suggest looking elsewhere for your items. The same item I wanted from them and never received you can get off other websites in 3-4 weeks. So always check around, and who knows: Maybe you will have better luck with these people than I.